Summary: Reading notes on theories applicable to design of social software and social media. Concepts from psychology, sociology, linguistics, online interaction and performance enrich our theory of user interaction on Web 2.0 sites, social networking sites like Facebook.com, Youtube.com, Myspace.com and more
These reading notes were taken while researching source material and conceptual frameworks of potential use to social interaction design, an approach I'm developing for use in the development and design of social software, interaction tools, communication technologies and their applications.
Download or view Reading Notes: Eric Berne's Games People Play PDF, 17 pages.
Eric Berne's work on transactional analysis has long fascinated me for its insights into a dimension of interaction that involves basic emotional acknowledgment and recognition: a dimension that would seem diminished by the online interactions and communication that occur without face to face transactions, but which might nonetheless motivate our interactions nonetheless. If it were the case that online interactions attempt to get at the emotional stuff of life that's not immediately present, perhaps through substitute signs, gestures, the use of etiquette or other displacements and substitions, then we could claim that the online world is thin, but offers promise. A lot can be done with ASCII.